Frequently Asked Questions

Can replacing my windows and doors increase the comfort of my home?

Absolutely! New windows and doors eliminate cold drafts, and, with properly installed Low-E insulated glass, will keep your home cooler in the summer and warmer in the cold weather.

Will replacing my windows and doors reduce energy costs?

New windows and doors can reduce energy consumption UP TO 25%. All Window Innovations installed windows are Energy Star rated, which translates into substantial savings on your energy bills.

What is the benefit of Low-E glass windows and doors?

Low-E stands for “low emissivity”. Low-E coating on a window pane or patio door lets light in, yet reflects heat and keeps harmful UV rays out in the summer and keeps heat inside during the winter. Low-E4 glass is 35% more energy efficient in winter and 41% more efficient in summer than ordinary dual-pane glass, and can cut your energy bills up to 25%.*

Will replacing my windows and doors increase my home’s value?

Yes, remodeling with or replacing old, drafty windows and doors increases your home’s value. According to Remodeling Magazine’s annual survey† replacing old windows with modern, Energy Star rated windows averages an 81.4% return on your investment.

What are the benefits of Wood windows?

Wood windows offer exceptional energy savings, and come in an almost endless variety of standard sizes and shapes. Custom sizes and shapes are also available. A number of different exterior and interior coating options (cladding) are available that make them virtually maintenance-free. Wood windows are the choice when you need to match existing windows, and will add more resale value to your home than vinyl windows. Attentive maintenance is the key to how long wood windows last.

What is a Clad-Wood window?

A wood window is covered by a layer of vinyl or metal on the outside that virtually eliminates exterior maintenance yet shows off the aesthetic wood windows and insulates better than vinyl. Marvin® windows extruded aluminum cladding is 25% thicker than roll-form aluminum cladding. According to industry guidelines, sun and weather can take 1/10 of the finish every ten years. Marvin’s thicker finish directly translates to a longer lasting window.

Why do people choose Vinyl windows rather than other materials?

Vinyl windows and patio doors are typically made from PVC (polyvinyl chloride). For the budget minded consumer, they offer a great value in price versus performance. Vinyl is maintenance-free, since the vinyl color goes all the way through. They never need painting or touch-ups, since nicks and scratches don’t show a different color. For all these reasons, vinyl windows are popular for direct replacement window applications. Vinyl becomes brittle with age.

What are the advantages of a window or door built with Fiberglass?

The Ultrex® fiberglass used in Integrity windows and doors is eight times stronger than vinyl and three times stronger than vinyl/wood composites. It resists fading, chalking, and peeling providing unparalleled durability. Ultrex pultruded fiberglass remains stable at extreme temperatures and expands at the same rate as glass resulting in windows and doors that are strong and weathertight. Fiberglass windows have a 38% longer life expectancy than vinyl.

What is the difference between a “right hand door” and a “left hand door”?

Determining which type of door you need is part of the consultation and installation service we offer at Window Innovations. To determine which type of door you have, stand outside and look at the closed door.

If door swings in:
Handle on right = left hand door
Handle on left = right hand door

If door swings out:
Handle on right = right hand door
Handle on left = left hand door

For more detailed information on replacing your windows or doors, download the FREE This Old House guide to replacing windows.

*A study of identical homes comparing Low-E glass to ordinary dual-pane glass showed 25% in savings on cooling bills, 10% savings on heating bills. Savings may vary geographically.

†©2007 Hanley Wood, LLC. Reproduced by permission. Complete city data from the Remodeling 2007 Cost vs Value Report can be downloaded for free at Remodeling Magazine’s annual survey polls thousands of real estate professionals to determine how much various projects are likely to return if the house is sold shortly after a project is completed.

Double hung windows offer a traditional look and are very easy to clean. Casements seal the tightest of all the window styles and offer a more contemporary aesthetic. The Marvin Ultimate Casement offers an easy wash mode that makes it much easier to clean compared to other brands’ casements.

Your experiences Window Innovations salesperson will be able to determine for you whether or not your windows will need to be rated for egress.

Please visit our For Homeowners page and select the link for your product’s warranty information.

We will typically be able to set an appointment to measure your windows within a week of you contacting us. Once on site our salesman will quickly measure all of the windows and door you are interested in replacing and answer any questions you may have about the process or product. We will not waste your time with lengthy in home demonstrations, we welcome you to visit our full service showroom anytime to learn more about our products and all the options available.

Our normal turnaround time from the date you place your order is 6 weeks.

We require that you remove any window treatments (curtains, blinds, shades, valances, etc.) prior to our install teams arrival. We also need a few feet of working space around the window on the inside, so please move any furniture out of the way before your installation appointment.

Our installers will haul away all the old windows/doors and clean up after themselves before leaving.

While we do offer a full line of finishing services, you are welcome to stain or paint the windows/doors yourself. We will either ship them to you first so that you may prefinish them (the preferred method) or we can install them unfinished and let your finish them at your own pace. All wood window and door products must be finished within 30 days to maintain your warranty.

NFRC stands for the National Rating Council. The NFRC provides accurate information to measure and compare energy performance of windows, doors and skylights. The NFRC label that comes on each of your windows contains all the related performance testing information.

The biggest difference between U-factor and R-value is that U-factor measures the rate of heat transfer (or loss) while R-value measures the resistance to heat loss. R-value is a measure of conductance and resistance. A product with high conductance will conduct heat quickly, like a hot pan on the stove or a single pane of glass on a cold day. U-factor, on the other hand, takes into account more than conductance. It also is affected by the airflow (convection) around the window and the emissivity (radiated or reflected heat) of the glass. Click here for an article on “Why NFRC Uses U-factors for Windows.”

While there are a few exceptions, the majority of our products are Energy Star rated for this region.

Multi-point locks secure the door in 2 additional places to provide added security and to ensure that the door is sealed tightly.

Fiberglass is 4-5 times more energy efficient that a real wood door and will never rot. With proper finishing, a stained fiberglass door is hard to distinguish from real wood.

We offer a full line of finishing options. We prefinish the product before it is delivered to you so that there are never any fumes or messes in your home.

We don’t sell entry doors, we sell entry systems. Our entry products are a group of components engineered to fit and work together to ensure maximum energy efficiency and minimize the possibility of leaks.

Please visit our For Homeowners page and select the link for your product’s warranty information.

We accept cash, check and all major credit cards.

We will always be upfront and honest about our pricing, no buy 3 get one free gimmicks. We will give your our best price for your windows whether you are replacing all of them or just the one over the kitchen sink.

We have financing options available, please contact your salesman to learn about our current financing details.